Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, list a business, place an order, write a review, or contact support. This may include your name, email address, phone number, postal address, and payment information.

We also automatically collect certain information when you use FindTamales, including your IP address, browser type, operating system, referring URLs, device identifiers, and cookie data.

2. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send promotional communications (you may opt out at any time)
• To detect and prevent fraudulent transactions and abuse
• To respond to comments, questions, and requests for support
• To comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with vendors in order to facilitate transactions you initiate. We may also share information with service providers who assist us in operating the platform, subject to confidentiality agreements.

4. Location Information

When you use features that require location access (such as "Find vendors near me"), we collect your device's precise GPS coordinates with your permission. You can revoke this permission through your device settings at any time. We use location data solely to connect you with nearby sellers and do not store precise GPS history beyond your current session.

5. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookie Policy for more details.

6. Data Security

We implement industry-standard security measures including TLS encryption for data in transit, AES-256 encryption for data at rest, and regular security audits. However, no method of transmission over the Internet is 100% secure and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by visiting your account settings or contacting our support team.

8. Children's Privacy

FindTamales is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us personal information, we will delete that information promptly.

9. Your Rights

You have the right to access, correct, or delete your personal information at any time. Depending on your location, you may also have the right to data portability and the right to object to certain processing activities. To exercise these rights, please contact us at findtamales@gmail.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at findtamales@gmail.com or through our Contact page.