🔍 Finding Vendors
How do I search for tamale vendors near me?
Use the search bar at the top and enter your zip code, city, or tamale type. You can also click "Use my location" to find vendors near your current GPS position.
Can I filter by tamale type or masa style?
Yes! Use the Filters panel on the search page to narrow results by tamale type (pork, chicken, vegan…), masa style, heat level, minimum rating, and more.
What does the map view show?
The map view shows all vendors in your search area as pins — green for open now, red for closed. Click any pin to see the vendor's name, address, and a link to their profile.
🛍️ Placing Orders
How do I place an order?
Browse a vendor's profile, view their menu, and contact them directly using the information on their page. Most vendors accept orders via phone, text, or messaging.
What payment methods are accepted?
Payment methods vary by vendor. Most accept cash, Venmo, Zelle, CashApp, and card. Check each vendor's profile for their accepted methods.
Can I pre-order tamales?
Many vendors offer pre-orders, especially for large quantities or holiday seasons. Contact the vendor directly to arrange a pre-order.
🏪 For Sellers
How do I list my tamale business?
Click "Become a Seller" in the top navigation and complete the registration form. After verifying your email, you can set up your store, add menu items, and set your locations.
Is there a fee to list?
Basic listing is free. Pro subscriptions unlock advanced features like priority placement, analytics, and promotional tools. See our Pricing page for details.
How do I update my menu or schedule?
Log in and go to your Seller Dashboard. From there you can manage your menu items, update your hours, and edit your business information.
⭐ Reviews & Ratings
How do I leave a review?
After receiving an order, visit the vendor's profile page and click "Write a Review." You'll need to be logged in to submit a review.
Can vendors respond to reviews?
Yes. Sellers can respond to reviews from their dashboard. We encourage polite, constructive responses.
How are ratings calculated?
A vendor's star rating is the average of all approved reviews. Reviews are checked for authenticity before being published.
🔒 Account & Safety
How do I reset my password?
Click "Sign In," then "Forgot password?" and enter your email. You'll receive a reset link within a few minutes.
How do I report a suspicious vendor?
Use the Report button on any vendor profile, or visit our Report Issue page. Our team reviews all reports within 24 hours.
Is my personal information safe?
We use industry-standard encryption for all data. We never sell your personal information. See our Privacy Policy for full details.